© 2019 by Heriot Row Apartment. 

CHECK IN & CHECK OUT

Check In

Access to the apartment is guaranteed by 3pm on the day or arrival. Where there are no guests on the previous night, you are welcome to arrive early (by arrangement). ​Where possible, we (Angus & Kirsty) would like to welcome you, however that is not always possible. Therefore we use a local agent to provide access and we will introduce you to them via email. Their contact details are as follows:

Edinburgh Holiday Cleaning & Concierge
Einfo@edinburghcleaningandconcierge.co.uk
T: +44 (0) 7481790963

Check Out

We need you to check out of the property by 10:45 at the latest. However, where there are no guests due to arrive after you, you are welcome to check out later in the day (by arrangement only).

The check out procedure is simple. All you need to do is leave the property, drop the set of the keys through the letterbox and send me a text.  The cleaners will review and check the property and we will return your deposit. Please report any damage – we understand that mistakes happen! Also please leave the property is good condition – i.e. all dishes washed up and put away etc.

Luggage Store

If you arrive early or departing late, you are welcome to use our left luggage facility.  Outside the property, there is an Outhouse / Locked Storage opposite the entrance door. This is the third black door from the left below the street. This is a place for guests to store luggage in case of early arrival or late departure. If you open the outside door… you see will see the inner door which has a combination lock. The code for the lock is C26 and then turn the handle. You are welcome to use this freely – however please note that any luggage left in the secure storage is at your own risk.  Here is a picture showing which door and also of the lock.